7DAYZ accepts payment via Visa and MasterCard credit card and online banking. All the payment transaction is supported by eGHL.

You will be asked for your credit card number, the expiry date, and the CVV number when you place an order. A CVV number "Card Verification Value" is 3 digit number found on the signature strip on the back of Visa and MasterCard branded credit cards. 7DAYZ will not hold any of the credit card details as the information will be encrypted and processed by eGHL.

All credit cardholders are subject to authorization by the credit card company. If the company refuses to or does not for any reason authorize payment then we will not be able to accept your order.

Not at this moment.

Unfortunately, no. We start to process your order as soon as we receive it, therefore you will not be able to cancel or make changes to your order. If you change your mind after placing your order, you may return the item(s) within 30 days that comply with our Return Policy. Refund will be made to your original form of payment.

If an item you have ordered becomes unavailable or out of stock, you will be notified via email from our customer care center. Refund will be made to you accordingly on the paid item value.

After you place an order, you will receive an email from us with your order number and order details. This Order Confirmation email will contain the order number and order details. Once your order has been fulfilled, packed and delivered out by our warehouse, you will then receive an Order Shipped email which contains the delivery details and tracking information.

Alternatively, you can log in to your 7DAYZ account and check your Fulfillment Status in the My Account section.

Products are kept in your shopping cart for 3 days if the product is available. If the product becomes unavailable, you will be alerted at the cart page.

Yes. All of 7DAYZ products are both the same online and in stores.

We are unable to guarantee that the same prices will be available both online and in stores. You may find that the prices of our products may differ from our online store to our physical stores. 

Please read our Return Policy for further details and information.

You can, within 30 days of receiving an item ordered from the 7DAYZ online store (www.7dayz.com.my), return any item(s) that you are not completely happy with.

7DAYZ reserves the right to deny a refund or exchange if the item(s) does not meet the return policy requirements above.

If an item you have ordered becomes unavailable or out of stock, you will be notified via email from our customer care center. Refund will be made to you accordingly on the paid item value.

Step 1: Email us at eops.7dayz@gmail.com with template below

Email subject : RETURN FORM (order number)

Order Number :

Product name(s) :

Reason : example ( Item does not fit / unsatisfactory item / Defective Items (with photo proof) / Incorrect item received (with photo proof) )

Step 2: Wait our email reply before mail out. Return the item to:

Name : PARKSON PRIVATE LABEL SDN BHD

Address : Level 10, Lion Office Tower, No.1, Jalan Nagasari 50200 Kuala Lumpur

Contact No. : 03-2148 9660

Step 3: Please provide us your tracking info once you mail out your returned item.

We will email you once we receive your returned item and your return request will be processed within 3 working days.

Products are kept in your shopping cart for 3 days if the product is available. If the product becomes unavailable, you will be alerted at the cart page.

In the unlikely event that you have received incorrect or damaged item(s), you may proceed to return the item(s) and email our customer care center at eops.7dayz@gmail.com for further assistance.

Please read our Shipping Fees  for further details and information.

Orders opted for courier delivery will be handled by our appointed courier partners. It will take 1-2 working days to process the order, and it will be delivered to you right after. Delivery will take within 14 days to West Malaysia area, and minimum 30 days to East Malaysia (During MCO period).

Please locate your tracking number from the delivery confirmation email or by logging in to your 7DAYZ account. You may also visit https://easyparcel.com/my/en/track/  and enter your tracking number in the tracking widget to see the status of your order delivery. Please allow a few hours after you have received the delivery confirmation email to reflect the status of your order.  

In the circumstance that you have not seen a status update for your delivery after a week since receiving the delivery confirmation email, please email our customer care center at eops.7dayz@gmail.com for further assistance.  

Yes. International delivery will take 3-14 working days. For international shipping, please read our Shipping Fees for further details and information.  

If you notice your personal details are incorrect once you have placed your order, please email our customer care center at eops.7dayz@gmail.com for further assistance.  

Simply select an item from anywhere on the site, choose your preferred colour and size, then add the item to your shopping cart. When you are done shopping, go to your Shopping Bag on the top right side of the page to review your order.

All prices shown on the site are final. The total cost of the order shown at the checkout page is the price of the products ordered including delivery fees (if any).

During checkout, you can review and change your order details on the Check Out page.

Go to the LOGIN page and click on the "Forgot your password?" link. Enter the email address associated with your account, then click "SUBMIT". An email with a link where you can create your new password will be sent to you. Please ensure your email address is entered exactly as when you first registered it (as our system is very case sensitive). For your protection, the link expires three hours after the email is sent.

See all of our Store Locator and find the one nearest to you!

Simply click on the size guide at our product page.

This page provides the answers to our frequently asked questions. If you cannot find what you are looking for, you can get in touch with our customer care center by visiting our Contact Us page.